Legal Policies (Privacy, Terms, and Refund Policy)

Effective Date: May 17, 2026

1. Introduction

Welcome to SYS Storage (“we,” “our,” or “us”).  We operate a self-storage facility located at: 

W4037 Westfield Road  

Fond du Lac, WI 54937  

This page governs your use of our website www.sysstoragefonddulac.com and our services.

By using our website or services, you agree to the terms outlined below.

SECTION A: PRIVACY POLICY

2. Information We Collect

We may collect the following information:

Personal Information

– Name  

– Email address  

– Phone number  

– Mailing address  

– Billing/payment details  

– Identification (for rental agreements)

Rental Information

– Storage unit details  

– Rental dates and account history  

– Payment records  

Automatically Collected Data

– IP address  

– Device and browser information  

– Website usage (pages visited, interactions)  

– Cookies and tracking data  

3. How We Use Your Information

We use your data to:

– Process storage rentals and agreements  

– Handle billing and payments  

– Verify identity for security  

– Communicate with customers  

– Improve our website and services  

– Send marketing messages (only if you opt in)

4. Sharing Your Information

We may share information with:

– Payment processors  

– Service providers (hosting, email, etc.)  

– Legal authorities if required  

We do not sell your personal information.

5. Cookies

We use cookies to:

– Improve website functionality  

– Track site usage  

– Store user preferences  

You can disable cookies in your browser settings.

6. Data Security

We take reasonable steps to protect your information. However, no system is completely secure.

7. Video Surveillance

Our facility uses video surveillance for security purposes at:

W4037 Westfield Road, 

Fond du Lac, WI 54937  

Footage may be used for:

– Safety and theft prevention  

– Investigations if needed  

8. Data Retention

We retain your data:

– While your rental is active  

– As required by law or business purposes 

9. Your Privacy Rights

Depending on your location, you may request:

– Access to your data  

– Corrections  

– Deletion (where applicable)  

– Opt-out of marketing communications  

SECTION B: TERMS & CONDITIONS

10. Website Use

You agree to:

– Use this website lawfully  

– Not interfere with site operations  

– Not attempt unauthorized access  

11. Services

SYS Storage provides self-storage services. All rentals are subject to separate rental agreements.

12. Payments

By using our site for payments:

– You agree to provide accurate information  

– You authorize charges to your payment method  

– You are responsible for all charges  

13. Intellectual Property

All website content (text, images, logos) is owned by SYS Storage and may not be copied without permission.

14. Limitation of Liability

SYS Storage is not liable for:

– Website errors or downtime  

– Losses related to use of the site  

– Issues caused by third-party services  

15. Third-Party Links

We may link to third-party websites.  

We are not responsible for their content or practices.

16. Termination

We may suspend or terminate access to our website for violations of these terms.

17. Governing Law

These policies are governed by the laws of the State of Wisconsin.

SECTION C: REFUND POLICY

18. Payments

All rental fees and charges are due according to your agreement.

19. Refunds

Payments are generally non-refundable, including:

– Rental fees  

– Administrative or setup fees  

– Reservation fees  

20. Exceptions

Refunds may be issued only in cases such as:

– Billing errors  

– Duplicate payments  

– Legal requirements  

21. Move-Out Policy

– Rent is billed on a recurring basis  

– No prorated refunds for unused time unless stated otherwise  

– Proper notice is required before move-out  

22. Cancellations

Reservations may be canceled before move-in, but fees may still be non-refundable.

23. Refund Processing

If a refund is approved, it will be issued to the original payment method and may take several business days.

24. Changes to This Policy

We may update these policies at any time.  

Continued use of our website or services means you accept the updated terms.

25. Contact Information

SYS Storage  

W4037 Westfield Road  

Fond du Lac, WI 54937  

Phone: 920-957-4503  

Email: johndied1962@gmail.com